Cat J.

They used to send you brands that you would recognize. Problem for them was you can also easily price-check it elsewhere and realize they're charging you often double (or more) for the item. So now it's all their own branded stuff, this way you can't check and figure out you're being fleeced. This stuff is simply overpriced. I have had complete misses in my boxes, and even signed up for their Style Pass. On box 21 now, and they still get things mostly wrong. Charging me $68.50 (weird-price btw) for a t-shirt with a hoodie attached to it is just nuts. I am going to wait out my Style Pass and will not be renewing.

For a company that doesn't have to pay rent for physical locations in expensive commercial areas, the expectation was that they would be price competitive to brick & mortar. How wrong I was...