Cathy N.

My partner purchased a phone for me from CEX with a 2 year guarantee. 3 months later the front was coming away from the main baby. I took it back and was told it would be sent of for repair. I was told 7 days, 3 weeks later and still waiting I was told they were waiting for a part. Then after 1 month I was returned my phone being told they were not repairing it as it was water damaged! My phone hasn't even been I my steamy bathroom. The guarantee means nothing, they tell a load of gob $#*!e when they can't repair a phone or maybe it was too e pensive to repair, DONT buy phones from here, your chancing your luck,