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Cathy M.

1 Level 1 Contributor
  • 4 Reviews
  • 13 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Home & Garden, Shopping

Member since July 2017

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4 Reviews by Cathy


I ordered a small cabinet from Wayfair, and the price dropped two days later. It had just shipped, and I don't even have it yet. I called to ask if they would refund me the difference. Nope. They wouldn't do it for me. The customer service lady told me they don't price adjust. I would have to return it, and then buy it again. Terrible! I won't be ordering anything else from them in the future.


I placed an order with this company, thinking it was in the US, because of a phone number that was listed. After placing the order I received an email from PayPal showing my money going to a company called Alive Pixels. Who are they? There was no invoice, no shipping information. Big mistake. After several emails back and forth with this company and PayPal, I've come to the conclusion, that I won't be getting a refund in the near future. Do not order from them..


I sent them a Tommy Hilfiger blazer to sell that I never wore, and it was dry-cleaned. I noticed they didn't list it. I sent them an email asking why, and they told me it had an odor, and was dingy, so they couldn't accept it! I'm sure they sold it somewhere else. I've bought clothes from them that weren't in the best condition, and this blazer was fine. Never again!


I ordered a dress online this morning, and clicked the "Submit Order" button. It did not process, so I clicked it again. It still did not process. I never got a confirmation number, so I called customer service. They said they did not know what the problem was, so they did it manually for me. They said they would send me an email confirmation right away. It never came, so I called them again to find out why. Apparently, the dress is no longer available. I did not get a message stating that. I just told the lady to cancel the order, and waited for the email. I did get the email stating that it was cancelled. IMO, that was deceptive. I will not purchase anything from them again.

Cathy Has Earned 13 Votes

Cathy M.'s review of Egyptian Homelinens earned a Very Helpful vote

Cathy M.'s review of thredUP earned 11 Very Helpful votes

Cathy M.'s review of Express earned a Well Said vote

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bill m. reviewed Wayfair

Had too cancel an online order and realized it was the incorrect item. I called immediately after...

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I have made a few orders from Wayfair, and all have been a gross disappointment, both in quality...