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Return customer
I called on 3/25 to ask questions about a hotel, was asked if I wanted to make a reservation and said yes but wasn't told in advance that I would be charged $14.99 to make a reservation. I was capable to make the reservation on my own. I have called 3 times and over 30 days later to get the charge refunded but haven't been successful yet.
Cathy M.'s review of Reservations.com earned 2 Very Helpful votes
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