Had 1 question, shipping times for my location, had a hard time understanding her, first it sounded like her mouth piece was caught on a shirt and static, then got clear relay but the dialect or accent I just could not understand with out her speaking slowly, gave zip code, she got it wrong, then she wanted city, gave it and state, and zip again, (all business I work with have a link to fed x ups and usps to get ship times, but alas they did not, or she did not know how to find it, 8 min later I found the place I originaly was looking for GLOWORKS.COM got them 5 min later ordered and done much cheeper price also and quick shipping out the door tonight 1 hr before closing time! Go to gloworks.com instead of coolglo you will be very happy