AVOID VUDU. I signed up with a paypal coupon promotion in time for the kids 12 birthday sleep over. Was suppose to have five free movies, spoke to Rachelle on Saturday, no help, spoke to Richard on Sunday, customer service isn't. Started writing the promotions department on a Monday, they asked for screen shots of the offer, did that, four times - they said they couldn't read them. Have emailed them over three weeks, called them since day one - all started the 2nd of September, it's the 28th with NO resolution. What a crappy company.