I received my jacket after almost 2 months! The quality was very poor, so I returned it according to their specifications. When I enquired about my refund, once they had received the product back, they asked for a transaction ID that I'd never been sent and which wasn't required in order for me to send the product back to them. Now they have both the product and my money and refuse to refund my money! Plus, their website has been closed down, so I can't go to my account and retrieve this so called transaction ID number. BEWARE OF THIS COMPANY!