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I booked a hotel in Belize through VRBO. I got the confirmation e mail with the reservation # and property#. I had no idea the name of the hotel or address. I called VRBO to get the information and they ran circles around me. I had the confirmation # and had already paid! They finally gave me the property owners phone number. So much frustration! How can they book without knowing the name of the resort and what would the motive be of refusing to tell the customer? I will never book with them again!
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