There commercials are nothing like the real experience. Had never used Wayfair. I am a Amazon shopper but I was trying to find a specific rug that popped up on Wayfair with a promise of delivery in two days. I ordered the item. No confirming email. A day later I checked the confirmation number and order was canceled. So, I reordered and watched the item go from accepted to canceled within 90 minutes. No explanation.