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Thats us into january now and still no phone has came i am very upset and angry with your company will never order again
I ordered a phone from your website on 29th november it was to be here in 7 days still nothing can you help
Dear customer, this is Customer Service Supervisor from Lightinthebox. I am glad to help.
I have checked your order and found that your order is not delayed. It was shipped on 2017-12-09 via DHL eCommerce with tracking number HKAST48551335W2VSH, you may track it follow link: https://dhlecommerce.asia/track/Track?ref=HKAST48551335W2VSH Usually it takes 4-7 business days to complete the delivery, so the order is still in normal transit. Please understand that before shipment there was a processing time to collect and pack item, the information can be found on each product page.
As you are valued customer for us, I had conducted ticket ID=16955501# in our ticket center and provide a solution for your case. Please log in your account--go " personal center"--"my ticket" to check our reply. Please keep in touch with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.
Cathy D.'s review of LightInTheBox earned 2 Very Helpful votes
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The fabric and fit of the items I ordered did not live up to the description or my expectation....
I ordered 3 pieces of clothing. None of them fit-way too big. I tried to return them but they...
Dear customer, this is Customer Service Supervisor from Lightinthebox. I am glad to help.
I have checked your order and found that your order is not delayed. It was shipped on 2017-12-09 via DHL eCommerce with tracking number HKAST48551335W2VSH, you may track it follow link: https://dhlecommerce.asia/track/Track?ref=HKAST48551335W2VSH Usually it takes 4-7 business days to complete the delivery, so the order is still in normal transit. Please understand that before shipment there was a processing time to collect and pack item, the information can be found on each product page.
As you are valued customer for us, I had conducted ticket ID=16955501# in our ticket center and provide a solution for your case. Please log in your account--go " personal center"--"my ticket" to check our reply. Please keep in touch with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.