I have been given the run around with the customer service at Snaz75. I ordered a pair of boots that starting coming apart before I wore them out. When I contacted customer service, they asked me to send the photos 3 times before they could open them (I never have problems with people opening photos.) That aside, when they saw the photos they said it had been 90 days since I made the purchase. When I explained that this was incorrect, giving evidence of the purchase and ship dates, I got no response. If you try to call, there is only a voicemail and no one returns your call. If you see something you like on this website, save yourself the headache and buy it somewhere else! These people are thieves!