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This is the second time I've ordered this dress. When the first dress arrived, the sleeves were so tight that I couldn't even fit my arms in them to try on the dress, so I placed a second order. This time, I included a note indicating the problem with the first dress and included my arm measurements for the sleeves. The second dress just arrived. The sleeves are far narrower than the measurements I sent. Once again, I cannot even try on the dress because my arms don't fit in the sleeves. How will you fix them?
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Hi Cathy, We’re incredibly sorry to hear about your order and your experience so far. We have checked. Our customer service have contacted you about the refund. Please check your email and continue to work with our customer service team, and we hope to resolve this issue promptly.