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I have 2 bad experiences now with LG…
I have 2 bad experiences now with LG products. First was TV, lasted 15 months and started getting lines on screen. Second, bought a Washer/Dryer set because consumer reports rated high. WRONG! Dryers main control board went in less than 2 yrs and I paid a company (prior LG employee) to come look at it. After $65 service call fee, I found it was going to cost over $450+ to fix it. The dryer cost $999.1/2 the cost of purchase to repair for a dryer less than 2 yrs! Customer service is non-existent! You can't get a customer service rep in the US to take escalate your call after 5 weeks of trying, IM DONE WITH LG PRODUCTS AND IF YOU VALUE YOUR PRODUCTS, YOU WILL BE TOO!
Tip for consumers:
DO NOT BUY LG!!!
Products used:
I have 2 bad experiences now with LG…
I have 2 bad experiences now with LG products. First was TV, lasted 15 months and started getting lines on screen. Second, bought a Washer/Dryer set because consumer reports rated high. WRONG!!! Dryers main control board went in less than 2 yrs and I paid a company (prior LG employee) to come look at it. After $65 service call fee, I found it was going to cost over $450+ to fix it. The dryer cost $999. 1/2 the cost of purchase to repair for a dryer less than 2 yrs! Customer service is non-existent! You can’t get a customer service rep in the US to take escalate your call after 5 weeks of trying, IM DONE WITH LG PRODUCTS AND IF YOU VALUE YOUR PRODUCTS, YOU WILL BE TOO!
Cathy B.'s review of LG earned a Very Helpful vote
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