I ordered three products at once. All arrived quickly (and in not too much packaging, which matters to me). One, a tube of sunscreen, was damaged (some had leaked out into the box) but i didn't like the smell of it anyway, so i asked them to just refund me for it. They did so quickly, without any hassle and without asking me to send it back. I would order from them again.
I don't have my item yet, as it's back-ordered, but both of the guys I've worked with at DecorPlanet have been really great and helpful. Joseph (Joe) DeBonis went out of his way to answer a bunch of questions for me, and also offered to help further with design stuff if needed. Will review again if any problem with product, but i'm sure it will be great. (i ordered a Robern mirrored medicine cabinet.)