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DO NOT BUY FROM SHEIN: I am trying to return some items, and their policy is to contact them first, then you receive the adress to return. I am trying for 2 weeks already to contact them, and I get completely ignored. I submitted 5 tickets on their website that say 24h reply, and contacted them on messenger, NOTHING worked.
* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Catherine V.'s review of SHEIN earned 6 Very Helpful votes
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This company is all around horrible. There is no customer service to speak to or chat with. You...
Dear Catherine,
Our team has emailed you from Dispute@Shein.Com in regards to your order. Kindly respond at your earliest convenience. We hope to hear from you soon!