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Catherine S.

Contributor Level

Total Points
83

1 Review by Catherine

  • Catherine's

6/26/21
Verified purchase

"Catherines" has evolved into a company with poorly constructed, horribly sized, unusable clothing. I have been a customer for over 15 years and never seen this kind of poor product. Postage/handling is exhorbitant and it will not arrive in less than 6 weeks if it arrives. You can't cancel anything if it gets stuck in "processing". They will send items to you in 3-4 shipments (if you get it) and then you have to pay $9.99 in postage for each package to return items if they don't fit. This seems to be more of a racket to make money off of 'postage and handling' than to provide quality items. Clothing sizes have seemed to change to the LARGE size of what I have expected.

Tip for consumers:
postage for returns is exhorbitant. Postage for shipment doesn't guarantee receipt in less than 6 weeks. Poor customer service.

Products used:
sent all but one back

Service
Value
Shipping
Returns
Quality

Catherine Has Earned 3 Votes

Catherine S.'s review of Catherine's earned 3 Very Helpful votes

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