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Catherine S.

Contributor Level

Total Points
80

1 Review by Catherine

  • FansEdge

1/16/20

I have been shopping for a Fanatics Nashville Predator's Winter Classic Pekka Rinne #35 Jersey for weeks now. Sometimes a sale will hit and be gone very quickly, so I've searched for this item multiple times throughout the day. I know all the prices out there. The best price on this item has been $119, which is too steep for me. When Fans Edge advertised a price of $97 on this item today, I jumped on it immediately. I should have screen shotted what I was ordering.

When I got the confirmation email, I was shocked to see that they were sending me a jersey with NO NAME and NO NUMBER. It was completely blank on the sleeves and back. I've seen that NO NAME jersey for weeks now, listed for $103. If I wanted it at that price, I would have ordered it weeks ago. I know what I ordered and it was not a blank jersey. I was never even considering a blank jersey. I ordered a Pekka Rinne #35 Jersey and they tried to send me a blank one. Thankfully, I caught the mistake. But when I called FansEdge to get the right jersey, they tried to sell it to me for $119. Infuriating. No thank you. And now I will be ordering from your competitor.

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Chastity S. – FansEdge Rep

Hello Catherine, thank you for your feedback! I am very sorry about the jersey. Our number one concern is customer satisfaction. Upon review, the product id number 3548972 for the Fanatics Branded Nashville Predators Women's White 2020 Winter Classic Breakaway Jersey. That item was originally priced at $129.99 and was on discount for $97.99. The actual item that you wanted to purchase product id number is 3548985 for the Fanatics Branded Pekka Rinne Nashville Predators Women's White 2020 Winter Classic Breakaway Player Jersey. The original price of the item was in the amount of $159.99 and the discounted amount was for the $119.99 The order has been cancelled and fully refunded. Please allow two to seven business days to reflect on your financial statement. Once again, I apologize for any frustration this may have caused you. Sincerely, Julian

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