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Catherine P.

Contributor Level

Total Points
83

1 Review by Catherine

  • WebJacket

4/28/14

Request a fabric sample if you use this company, even for what should be a pretty simple color to identify. Very unhappy with the customer service. I ordered a kelly green jacket for my daughter and received a hunter green one. When they finally responded to my email, they agreed it was not what I ordered and made a replacement jacket. The second jacket had really bright lime green sleeves that didn't match the tricot at all. I was able to contact them again, and they reluctantly agreed that the second jacket was not correct either. I just received the third attempt to make the jacket and it has the hunter green tricot with the lime green sleeves! It's not just a shade or two off. It looks terrible. It has taken me over 6 months to this point and I just don't want to waste any more of my time at this point.

Catherine Has Earned 3 Votes

Catherine P.'s review of WebJacket earned 3 Very Helpful votes

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