Cat M.

I received dead plants so they send me a replacement with another set of dead plants. I asked for a full refund and only got my shipping charge refunded. I emailed them again requesting a full refund and for the next 4-5 weeks, and about 13 emails, they would either promise me a refund or deny it. My refund never came so i contacted my credit card and they took care of this ridiculous and irresponsible company and i finally got my money back.

Order an item online to be picked up so i don't have to pay their expensive shipping charges, item was shown to be in stock at the store, i placed the order and one hour later it got cancelled, no reason. I called them and the store didn't have it, so the web site was wrong. I then went to re order and to ship it to the store and they added a shipping charge! They must be kidding! Why do i need to pay for shipping when it's going to their store? Tractor supply sucks. I ordered my item from another business.

I emailed them 3 times with a question about a tree I bought from them and never got any answer. Customer service is non existent. Just a heads up.

I sent my Mom 2 eCards for her birthday and mother's day and she didn't get either one. I contacted company and they insisted that they did send her the ecards which is a complete lie. 123 greetings sucks!

It takes 4 days to get a dvd and it takes netflix 7 to 10 days to get them back. The post office is not that slow so there is no reason for such a slow turn around. Definitely not getting my money worth and will cancel soon. I tried to cancel today and got a notice saying that if they don't get the dvds from me within 7 days that I will get charge $20. It takes them at least 7 days to get them back so I am scared I will get charged so I will empty my queue of any dvds and wait till they get the return dvds from me before I cancel. What a rip off.

Buy at your own risk. Misleading descriptions on products. Very low quality, you definitely get what you pay for, and then to top it all off, customer service is a joke, completely useless.

Prices are not better than other online companies but you guys offer discounts so that makes you cheaper.

California Pet Pharmacy is by far the worst company I have ever had to deal with.
I ordered a medication that was sent to me in a closed sealed plastic vial that acted as an oven and totally subjected the medication to extreme high temperatures rendering the medication defective. They did not want to issue me a refund blaming me for the high temperatures when they are the ones that chose to mail the medication in such a ridiculous, dumb manner. I have been back and forth with them with no results. I threatened them with contacting the B. B. B and leaving negative reviews online and they did not care one way or the other. They need to get out of business.