Catherine M.

Ordered a gift card, some face masks, and some lotion as Christmas gifts. Had no issues checking out. Waited a week and got no email stating that it had shipped yet, so I finally went on the site to check out the status of my order. Turns out, there was an "auth issue" and they had either canceled my items, or showed them as Out of Stock. The order status was still showing as "Pending."
If there was a typo or auth issue, that should've been communicated instead of having me sit and wait for nothing to happen. Very disappointed.

I thought that ordering on 12/2/17 would be ahead of the curve and give me plenty of time to receive the items I ordered for my husband's Christmas gifts. They did not supposedly ship until at least a week later. Then somehow, the shipping continually gets pushed/delayed. 2 of my orders haven't even been updated beyond the initial "shipping" confirmation, and one of them has gotten pushed to 12/23. I've emailed twice (no response a week later) and I either get no response on the phone line, or a dial tone as if the number is not even in service...
Do not order from here if you want to have confidence you will ever receive your items or even have someone at the company address your issues.