Catherine L.

This service was described as a virtual mailbox. First, every time I receive a letter, the notification goes to my junk email (even though I've moved it to my inbox, flagged it and added you to my contacts) so I don't see it. Also, it was not said anywhere in the beginning that I'd have to pay for someone to forward a letter or shred it. Sometimes I've requested for a letter to be opened and nothing happened for 2 weeks. Then I had to call the offic where they simply said they forgot and opened it that day without an apology. Lastly, they said that this address will be registered as a real physical address, but for banks, credit card companies, and several other entities, it is considered a P. O. Box. Now we have that address permanently as our corporate address and have had so many problems because of it. If I had to go back, I'd definitely go ahead with another service.