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This has been the worst on line buying experience I've ever had. Poor customer service! They claim to have 24/7 support which is complete BS. Ordered a fireplace from them, waited 2 weeks for a shipped email but never received. Try to call customer service and they have no idea how to help you, finally tells me the order is delayed 1 week for some unknown reason. Wait 2 more weeks and they finally figure out the item is discontinued. Now how long before I get my refund! We'll see...
Catherine K.'s review of Home Perfect earned 3 Very Helpful votes
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Empty.
I ordered a 24" x 12" x 5 foot duct on Thursday 12-14 that I needed by 12-22. Plenty of time...
Money was refunded but I asked them to notify me if misplaced items found. Otherwise, bait & switch?
