I recently got a 36' vanity that was unfortunately too small, turns out i needed 39' not 36'. When i noticed i called right away and was told that i had 30 days for a refund or exchange. I went directly to their showroom to see what other vanities they had and the people that work there were very helpful, they helped me pick the perfect vanity and answered all my questions. I got my refund right away for the 36' and i am in love with my new vanity!