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The customer service is absolutely terrible. This company takes your money and passes off inquiries to people who cannot and will not answer questions and provide assistance. Take your business elsewhere.
Catherine H.'s review of LELO earned 2 Very Helpful votes
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Hi Catherine,
Thank you for your honest review, I am truly sorry to hear about this.
LELO is doing everything we can to provide the most accurate and complete responses to our customer's inquiries. That said, can you please send us an email, explaining this in more detail as I would like to get to the bottom of this situation? My name is Jane, you can address your email to me.
All the best,
Jane@LELO