Catherine E.

I've bought from you before and it took 8 weeks, so I'll plan for that with this dress. But you really should tell people in advance.

I ordered a desk online, and three size options were provided. I ordered the middle size. The smallest size arrived about 50 days later, with a damaged top (and about 100 extra screws). It's a low-quality product, but at the price I paid, if I'd received the correct desk, that would have been OK. What I received is worth about half of what I paid, and sells for less than I paid on there very own website. Even with repeated emails, the company simply would not send what I ordered. They are sending a new table top. Responsive customer service and great English skills, but a bad outcome. I'd steer clear.

Kaiser makes many things easy, but it has become either greedy, or unable to hire enough health practitioners to provide timely appointments. Two months is too long to wait. I also had a very weird issue where I booked an appt, but Kaiser called to cancel 2 days prior, due to COVID. Their medical software, or a tech, took my suggested reason for that appointment, and inserted a record with that diagnosis, as if I'd been seen. They even extended the issue to both eyes. I've never seen this Dr in my life. They repeatedly billed me, I told them it never occurred, the doctor said she'd fix it, but billing refused to remove the fake record and sent the bill to collection. After 6 months of my emails, they modified some records to extend the falsehood, making the cancelation phone call a 'telemedicine' call, which it was not. So they stick to a lie rather than admit a mistake, which seems like an unhealthy business culture to me.