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1 Review by CATHERINE

Ticketmaster

Ticketmaster

4/13/17

This was my first time selling tickets on Ticketmaster. This story starts out great! Posted my two tickets, and they sold within two days. I get an email letting me know that they sold and I would be paid within 7-10 business days. The day I sold them was MARCH 10, 2017. It is now APRIL 13, 2017 and I have not been paid! I am so frustrated. MANY emails and phone calls later, I am horrified by the lack of knowledge that the reps have! Not to mention, answers to emails take days! I will give you the quick story to what they told me. FIRST, under your account "payent options", you have BUY & SELL. Well, I set up my sell card option as the same card I used to buy, this was the first NO NO, but they do not tell you on the site to not use the same credit card for both. So that caused a 10 day delay. So, I added a different card under "sell" and was told that this would correct the problem. Another 10 days later, no money and my answer is "it didn't work for some reason". So, at this point I was told to add my checking account, wait 5 days to verify two small deposits, which I did on April 5, 2017. I was told that day that NOW the process would restart and I would get my money with 5-7 business days. NOW, on April 12, 2017... I get another email saying that my CLAWBACK card, which is my credit card stored under "PAY" is not verified and that is why it is not working! So guess what!!! I just updated it to yet another credit card. WHEN DO I GET PAID?!?!? I have no idea who can help me and why they do not care that I have not been paid for over a month now. At this point, I am out my tickets, the $315 that I spent on them, and Ticketmaster has been paid twice sitting there with all that money....All the while, not paying me what is due to me!!! PLEASE Ticketmaster give me my money!

CATHERINE Has Earned 3 Votes

Catherine B.'s review of Ticketmaster earned 3 Very Helpful votes

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