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Cat H.

Contributor Level

Total Points
164

2 Reviews by Cat

  • ModLily

5/11/17

And yet another awful online clothing company ending in "lily". You will wait forever for your item to arrive from China. The sizes are at least 2 sizes smaller than listed. I'm a medium and ordered a large, it wouldn't fit a child across the chest. I tried to return, but after trying to deal with these scam operators, I gave up and gave the top to Goodwill, although they probably won't be able to sell it to anyone of normal suze. The FTC needs to investigate these companies. In the meantime... Delete their emails and pop ups showing cute clothes, they are a fraud.

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Sofia M. – ModLily Rep

Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards

  • Zulily

5/9/17

Don't ever try to return anything! You pay for shipping, tge return shipping AND exorbitant restocking fees, plus you wait forever on your item to be finally shipped. Delete them from your emails, and order from reputable companies or just shop at Forever 21 or Old Navy, much less expensive in the long run.

Cat Has Earned 4 Votes

Cat H.'s review of ModLily earned a Very Helpful vote

Cat H.'s review of Zulily earned 3 Very Helpful votes

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4/21/24

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