cassy p.

I would never recommend such an evil company called yellow pages. During your training you are sold a dream saying that everything will be fine, that you are not saving lives etc... but that you have to provide impeccable customer service. But the reality is, they are only bent on selling instead of providing exceptional service. By teleworking, I can say that we leave you to yourself and often reproach you for minor offenses. Their platform generally works every other day, their equipment is as dysfunctional as the management of the company. They operate by trial and error constantly and hope that one day they will have an exemplary operating model. They are cramming for 7 weeks and demand that when you come out of training you become an expert as if you have been working for the company for 10 years. Stressful environment to the MAX! I do not recommend anyone to consider a position in this company. They don't value their new hire. They prey on new hire when making mistakes in order to fire them before they can be unionize.