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Cassidy G.

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1 Review by Cassidy

American Eagle Outfitters

  • American Eagle Outfitters

“$60 shorts arrived dirty and used, no free exchange or explanation”
5/28/21

I paid $60 for shorts that arrived clearly used. There was a bunch of sand in both pockets, and the tags were ripped off and clearly sewn back on. When I called customer service the rep had a mocking tone and said I couldn't exchange them and they wouldn't provide me with shipping materials- just a shipping label. A billion dollar clothing corporation tries to scam me by selling me obviously used clothes, and there is no explanation and no free exchange? The customer service rep also rudely hung up on me.

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