Our veterinary office is fortunate enough to have Serina as our FedEx pick up gal, we adore her! She comes in daily, always has a smile on her face (under her mask) is so friendly, and patient! Our entire staff recognizes her when she comes in and we all have a great apparition for her role she plays in getting our samples sent out in a timely manner. She is an excellent representation for FedEX and should be recognized as such! Thank you Serina for always doing such an outstanding job!