THE WORST CUSTOMER SERVICE! Mark (who claims to be the manager) was completely unprofessional and unapologetic when our fridge was not delivered as promised. In fact he made no effort to resolve the problem and hung up on me more than once. Incompetent employees who don't care about their customers. It's no wonder they're going out of business. Save yourself some time and money and shop at Fred's Appliance instead. Joe will hook you up with a great deal and a smile.