Casey T.

Bought coat and sweater, received the wrong order. After taking my money and sending the wrong order they tell me the coat I want isn't in stock and to pick another one. Had I known I couldn't get the first coat I wouldn't have made an order. Sent it back at my expense? When I got my 2 order I was very upset at how the coat was made, the stitching was uneven all on the left side of back and front of coat. It was pulling to the right with lots of ripples and pucker! I paid in total 85 dollars for this mess! When I sent lots of pics showing the problems I just got a well send it back and we'll try again, you'd think they would offer a discount for ( their mistakes) but no they wanted me to pay again and hope they get it right the next time! I found their customer service horrible just like their product. That's alot of money for a dog coat! I will never buy anything from them again, waste of time and money!