I purchased the HD Glass Screen Protector with a "lifetime warranty". I went to their website and filled out the Warranty Form for the replacement. When it gets to the payment part, it won't actually submit and process. I tried this on multiple days with the same results. I emailed their support email listed on website. Three days later, I emailed again. Today is March 12,2020 and I still haven't heard back. I tried calling the phone number listed on website. This number will put you on hold for about 10 minutes and then tell you to call back another time. I am doubting there is even real people working at this company. They have a promise of a warranty, but with no intent to uphold it. They are frauds and I am very frustrated that they make it impossible to contact them. Seeing as how they have so many complaints already submitted, I'm surprised they are still in business. DO NOT BUY THEIR STUFF! Google them. Check their complaints on the BBB. They are bad news.