I had orders a pair of white high heels off NastyGal. The shoes came in 3 days after I had purchased the order which was fine. On the day I received these shoes when I open the boxes to find very very poor quality of these shoes and off white colour not as described on the website. When I had decided to return theses shoes the day that I had received them, which I had to pay $15 to ship back to them. It's been over a month now and I still have not received my money back. Thankfully I went through PayPal and they are solving this issue for me