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We rented a property at 7041 east Presidio, Scottsdale AZ (Presidio) from Homeaway subsidiary VRBO from October 6-8. When the owner/rental manager (rentalguest.com) refused to return our security deposit we asked Homeaway to get involved. They sent me a form letter basically saying it was their policy to let owners and renters work out their difference. When I told them the owner/remtal manager will not return my calls or emails, Homeaway also stopped responding. Forget about their deposit safety program. It's a bogus lie.
Cary R.'s review of HomeAway earned 2 Very Helpful votes
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Management was rude and deserted her position and left friends in charge. She made jokes about...
