Caryn W.

I purchased a Dell touchscreen laptop for myself. I received it, charged it up, and started it up. It is painfully slow. It does absolutely nothing quickly. It is SO frustrating! It irritated me to the point I just put it down and used my old computer.
Now I'm trying to return this darn thing. HSN said "oh no, it's past the 30 days. You have to contact Dell". Dell says, "since you didn't buy it from us, we can try to fix it." There isn't anything to fix. It's a poor machine. No customer service from either company. I had such a piss poor experience. Think twice before doing business with Dell and HSN!