Carter C.

I live in Australia and I was looking for a service to help my designer in the US ship me some wallcovering. The supplier would not ship direct. I signed up with MyUS and had it shipped to my suite there, they in turn reshipped it to me in Australia. I found their rate very competitive. I was provided a tracking number and could follow the package. FedEx contacted me separately for import and custom duties. I was initially concerned as the package had shipper delays due to the winter storm in the US. I would have liked to have been able to call someone at MyUS directly - I'm old school that way. As a call was not an option, I did email and was pleasantly surprised I got a relatively prompt reply. All in all I was very pleased with my experience and would recommend the service to others. Guys if you see this review, thanks so much! Cheers, Carter

I live in AU and have had trouble finding a laundry detergent that my skin doesn't react to. I did some research online and found out about Charlie's Laundry Soap/Detergent. It's not sold in AU but I found it on LV's website. It arrived in a timely manner. I ordered again and this time I bought the stain spray from Charlie's. Unfortunately the bottle opened in transit and was empty on arrival. LV was great about promptly giving me a refund. I have been very happy with their service and recommend the company.