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Carson R.

Contributor Level

Total Points
84

1 Review by Carson

  • eBay

8/26/16

Item arrived broken. It was 3 weeks of fighting Ebay, Dell and seller. I lost $200 in physical money dealing with this, 12 hours of work ($210 effectively lost) and about 30 hours of personal time fighting this.

Seller refused to accept the return unless I removed my negative feedback. I told him I will change it to neutral if he accepts it, but based on above reasons listed, I refuse to say I was satisfied.

Ebay then went behind my back, without contacting me first, and removed my rating. Seller then told me he called Ebay and simply asked them to remove it and they did.

Seller has 1500 positive reviews, 1 neutral, 0 negative. The reason it's so perfect is because the seller will refuse to help/bribe you over reviews, and Ebay sided with seller on removing my review without even asking. Essentially, their rating system is 100% rigged.

Item also took 5 weeks to ship using the global shipping program and costed me $100, however my return shipping was 5 days for non-express, meaning they could have shipped it direct in far less time for less price ($80).

Entire system is corrupt. I recommend never using Ebay for anything that may need to be returned if faulty (AKA computers, computer parts, etc).

Service
Value
Shipping
Returns
Quality

Carson Has Earned 4 Votes

Carson R.'s review of eBay earned 4 Very Helpful votes

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