Carrol C.

The overall rating would actually be -5.

I went on-line to make a reservation for a Super 8 Motel in Pendleton, OR. When I had completed all the information, I got an error message that said there was an error and to try to make the reservation later. Instead of trying later, my husband and I stayed at a different motel in Pendleton, OR.

I got a phone call from my credit union a couple of days later asking me if I had made a transaction with Hotel*Reservation.com. I told them I had tried but was given an error message to try later.

I called Reservations.com and was told they had my reservation with the confirmation number (I did not receive a confirmation e-mail) and that the money was not refundable.

Had I tried again later to make the reservation, I suspect I would have received the same error message and been charged again.

DO NOT DO BUSINESS WITH THIS WEB SITE. IT IS A RIP OFF.