Downloaded the app on my phone. Wanted to check to see if promo code was valid and accidentally hit pay instead of apply. Not my first time using, had a card saved so it went through. Immediately contacted them. It took 10 days to get a response! In those 10 days the payment was processed and they refuse to refund. End of me doing business with them. Avoid this company. Find a local place that will buy/sell physical gift cards if possible.