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Carrie S.

Contributor Level

Total Points
264

2 Reviews by Carrie

  • Tee Mommy

12/21/17

BEWARE! This company is fake. They link to printful.com as the producer. Not sure about this site, but they hacked my accouny, and I had to dispute everything and cancel my card (at Christmastime, ugh). Total SCAM.

  • DressLily

12/17/15

I ordered a hoodie thing that took two months to arrive. It was on backorder for a month, but they still kept advertising it as "in stock." The item came from China, so the tracking mechanism didn't work. When it did arrive, it was garbage. I ordered a medium, but it's toddler-sized. It doesn't fit on my body. AND, the zipper doesn't work. To return it, I needed to provide my measurements, the garment measurements, pictures, and a small dissertation on the defect. It's just not worth dealing with this company so I threw the thing out. Only order from them if you're a gambling sort of person. Ridiculous

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CustomerService R. – DressLily Rep

Dear Carrie S.

Thank you for notifying us of your complaint.

We want to extend our apologies to you regarding your issue, we will work hard to ensure it is resolved to your satisfaction.

For your case, we has confirmed the problem and offered a solution on our support center, could you kindly check your email then offer a reply?

We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.

Thank you for your time again.
Best Regards
Dresslily Customer Service

Carrie Has Earned 4 Votes

Carrie S.'s review of DressLily earned a Well Said vote

Carrie S.'s review of DressLily earned 3 Very Helpful votes

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