I joined this with the free month and then was told I had to pay for a month at regular price before you can cancel. I could have got the stuff in my box for less than $20 but I'm paying $36 for it. Customer service is terrible! After I had to pay the full month I cancelled it yet I just got charged again. This is a horrible company and the products are a joke. I pay way less for boxy charm and get way more. I am disgusted with all the false advertising!