carrie j.

Misleading and dishonest. They tell you you have a seat, but then when you check-in, new rules suddenly apply and you have to pay a ton extra for seats. I learned my lesson on a trip to France was told by just fly that I had seat 13H from Paris to Charlotte and of course, I didn't have any seat, but would have to pay $130 for the seat they told me I already had. It was the same thing with the seating on the way there and I was stuck in the waaaaay back and in the middle row. Bad way to start and end a trip. Next time I will book directly with the airlines, or choose a better company... not just fly ever again.