- Browse Businesses
- Guides
- Beauty & Fashion
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Discussions
- Backed by the National Science Foundation
- Sign up
- Log in
Way.com/Way app-do NOT use this third party reservation company. I had all documentation and information for a refund for 4 of the 5 days for a parking garage reservation and they will not refund 4 days even though we were only there for 1 hour of parking. The parking garage would have been happy to refund me under the circumstances but I booked thru Way so they gave me the Way customer service phone number which I called right away and left a message. WAY will not reimburse me because I "opened" the reservation even though I had proof that it was closed and hour later. I consider this stealing. I didn't use the service and was willing to pay for the day (hour) I was parked but nope they are keeping all my money.
Great site, lots of options for roommates for the space I was offering. Easy to use. Impressed. Will recommend to others.
Carrie hasn’t received any votes.
Carrie hasn’t received any thanks yous.
Carrie doesn’t have any fans yet.
Carrie isn’t following anybody yet.
Empty.
Hi Carrie,
We are really sorry for the experience you had with us. Please understand that as per our company policy we do not offer any partial refunds once the reservation has begun. However, we understand your frustration and we consider all our customer's issues super important. Could you please reach out to us at support@way.com by keeping "Review" as your subject line? We will look into your issue and get back to you with a resolution at the earliest. Again, we apologize for any inconvenience this may have caused.
- Way Team