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Carrie C.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Travel

Member since February 2020

  • Review

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Review Distribution

1 Review by Carrie

3/28/20
I did not know that I was making a reservation with a 3rd party agency- They did not identify themselves as "getaroom" staff- My charge for a two night stay in a hotel was inflated by about $100.I feel like a fool. I have notified my credit card company and filed a fraud claim.

GetARoom attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

karenb355
Karen B. – GetARoom Rep
Carrie, We do apologize for this experience. A Customer Service Resolutions Specialist will review your case and reach out to you. Our goal with your Sitejabber review is to promptly work for your satisfaction resulting in your improving the star rating. Thank you. Getaroom.

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