Carrie A.

Do not use Orbitz to book any of your travels. I have missed my connecting flight because the flights (yes flights with an 's') I had booked through Orbitz were late and caused me to miss my connection, which was the last one of the evening. Now, because my connection was a round trip and I missed it, they will not refund me ANY of the money or the hotel. Not only did I spend 1.5 hours on the phone with them to try to sort this out, but they did nothing for me, NOTHING. Not to mention my bags were also lost, which I told them. You would think as a place of customer service they would do something. No, I just have to eat $1,500?! Do not book any travels through them, go directly to the airlines. When you work with the airlines, the airlines work with you. I have never experienced this with any airline before.