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Carolyn W.

  • 1 Review
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Experience: Home & Garden

Member since February 2019

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1 Review by Carolyn

2/8/19
I had the exact same situation when I ordered material. First, what they sent is completely different from what is on their website. You tell medoes what is posted online look like "salmon". There is no red... and there certainly isn't even a dark pattern in the fabric, which are what I wanted for my Moroccan-themed guest bathroom!

David, the customer-service rep, says it does look like salmon to him, and that I should have ordered a sample. (I think he needs better glasses/contacts.) I suggested to David that they hire better photo takers for their website, and asked if the supplier in China changed their dyes and, now, Surprise! This is ridiculous, and they are NOT a company that believes in truth in advertising. I'm expecting what I see in the picture and it's NOTHING like what I got!

And I don't know what they're paying their people, but $183.00 (30% restocking fee) is absolutely ridiculous! Every single person I have shown the photos to agrees with me. I WILL NEVER EVER USE THIS COMPANY AGAIN!

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