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Carolyn S.

Contributor Level

Total Points
112

1 Review by Carolyn

  • MetroMile

5/13/16

I've been a customer for about two weeks. The customer service is wonderful, but I'm changing back to AAA. I seldom drive and haven't driven since driving around the block to make a connection. I got an email today saying that they haven't received a signal from me and to plug and unplug the device to make sure it was working. This entails getting upside-down and lots of swearing. They will be charging me for 30 miles a day if I don't reactivate my device. It is way too much trouble to be worried about driving my car to keep my Metromile device happy.

Carolyn Has Earned 32 Votes

Carolyn S.'s review of MetroMile earned 32 Very Helpful votes

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