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Carolyn R.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden

Member since January 2018

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Review Distribution

1 Review by Carolyn

1/16/18
I decided to use this service because it said "get up to 6 free quotes..." and I thought that would help save me some time. NOPE! Minutes after submitting my form, I was contacted by 1 company who I couldn't get off the phone for over 30 minutes. In that time, I had voicemails from 4 other companies and around 10 emails, the amount growing by the minute. The phone calls and emails wouldn't stop coming for the next two days. I even changed my voicemail message to say "if you're a moving company, please hang up and email me instead" because I couldn't keep up listening to voicemails let alone responding! Not only was this time-intensive, but some of the representatives (from other moving companies, I never spoke with anyone from ship-stuff) were quite rude.

All I wanted was quotes from 6 or fewer companies so I could then use my time to research each one through BBB and other channels. Instead of helping, this service dramatically increased my stress levels.

I ended up going with the company I originally wanted to use before I ever went to ship-stuff. What a waste of my time.
sebastiaano2
Sebastiaan o. – Ship-Stuff Rep
Dear Carolyn,

I'm sorry to hear you were overwhelmed with responses. Our service gives you the opportunity to request quotes from up to 6 international movers. As there are a lot of variables involved in pricing
An international move the companies probably needed additional information from you. It seems that this what they were trying to obtain. We'll further analyze the process and see how we can make improve this for the future.

95% of out visitors end up with a qualified moving company and save a lot of money on their international move by comparing the movers. I'm sorry we weren't able to help you out. I wish you the best of luck with your international move.

Carolyn Has Earned 2 Votes

Carolyn R.'s review of Ship-Stuff earned 2 Very Helpful votes

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