carolyn p.

In may 2016 I took my car to Meineke, 2625A NE vivion rd., kcmo ******* for an oil change. They told me my rotors were bad so I had them change the rotors, approx. 6 months after that they closed their business. I noticed my car jerking about 6 months ago when I stepped on the break. I took my car to another mechanic, he informed me the rotors were bad and I showed him my ticket they were changed about 2 1/2 years ago. I told him to go ahead and put new rotors on but I wanted the old one. When he brought them out, he told me they looked like the original rotors. I have called Meineke headquarters about 6 or 7 times with only 1 call back and was not at home. I have not received any call backs except the one.
I looked up Meineke in Liberty, mo and the reviews were horrible, people called the scam artist, they got ripped off and they also are closed. I realize this was a franchise, but they carried the Meineke name and they should stand behind the work and they don't. I will continue to call them, but be cautious about taking your car to Meineke, especially since they do not stand behind their work. I am a member of angies list and also wrote a bad review, I don't want anyone getting ripped off like myself and so many other people.